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copleyto52
Newbie
‎01-27-2024 03:34 AM

How do you get real person at Roky support?

I have posted my issue on the Roku Community and get no helpful answers. I have called Roku Support and get only robots. How do I get a person at Roku?

router login 192.168.l.l
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RokuJanadeeK
Retired Moderator
‎01-28-2024 01:15 PM

Re: How do you get real person at Roky support?

Hi @copleyto52,

Welcome, and thank you for posting here in the Roku Community.

We are more than happy to assist. To properly understand your concern, would you mind elaborating on the issue you're running into?

We're anticipating your response.

All the best,
Janadee

Nadee K.
Roku Community Moderator
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Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!

For support, visit support.roku.com.