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Nanny57
Newbie

How can I repair my 6 week old 55 inch roku onn tv?

5 inch Lt blue vertical line comes and goes 

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1 REPLY 1
RokuEuniceL
Retired Moderator

Re: How can I repair my 6 week old 55 inch roku onn tv?

HI @Nanny57,

Greetings from the Roku community!

We regret to hear about this. We're here to assist. We'd like to take a closer look at this issue so we can further assist you. Please provide us with more details.

  • When did the issue start?
  • Did it experience any physical damage?
  • Have you tried power-cycling it by unplugging it from the power outlet and plugging it back in?
  • Have you tried restarting the system? Go to Settings > System > Power > System Restart (if you do not see a Power submenu, skip to the next step).
  • Can you send us a photo of the issue as a reference?

We'll be waiting for your response.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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