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taydixon84
Newbie
‎07-12-2023 06:22 PM

Hotspot connection not working

I just got the roku premiere & it only says “scan” “check for” internet router/network. I have tried two different hotspots, unplugging and restarting, turning my phone on and off, my hot spot is compatible because i used it on my friends. My hot spot is not coming up at all & says “scan for network again” . notice the side of the box says will need broadband internet, wireless router & HDMI port. I have the HDMI port. Does this mean it’s not compatible with my hotspot? 

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renojim
Community Streaming Expert
‎07-13-2023 12:21 AM

Re: Hotspot connection not working

If your hotspot isn't showing up at all, make sure it's set up for a 2.4GHz channel from 1 to 11.

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