TVs & players

[HS7]

My Hisense Roku tv suddenly won’t power on. I hit the power button on the remote and the red standby light turned off and nothing else happened. I’ve tried unplugging the television, checking the power source, waiting 30 seconds, holding the power button down and even the factory reset button. Can it be fixed?

[RokuCarly]

Welcome to the Roku Community, @HS7!

Thanks for stopping by here and reaching out for support. We'd be happy to help you contact the right support. 

In cases like this, it would be highly recommended to directly contact your TV manufacturer, as this could be a hardware issue, and Roku only supports its running software operating system.

You may reach them here: Hisense Support

We hope this will be sorted out soon.

Best regards,
Carly