Elmar
Newbie

Hisense Roku TV search function

Hi.

I recently bought a new Hisense Roku TV. I live in the US, but for some reason I don't have a "search" function to search for the apps that I would like.

 

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renojim
Community Streaming Expert

Re: Hisense Roku TV search function

That usually happens when your Roku account somehow didn't get set up as a US account.  I don't know of a reliable way to figure out what region it is associated with, but the only way to fix it is to start all over again.  Factory reset the TV and create a new Roku account.  Close the current account and make sure you clear your browser cookies, use a different browser, use a different device, or use a private/incognito browser window when you create the new account.

How to close your Roku® account | Official Roku Support
How to factory reset your Roku® streaming device | Official Roku Support

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RokuJohnB
Community Moderator
Community Moderator

Re: Hisense Roku TV search function

Hi Community Users,

We are locking this thread because the information may need to be updated.

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John
Roku Community Moderator
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