AubreyD
Newbie

Factory reset and can not enter the code to finish the setup

I factory reset my Roku and now I’m trying to set it up. At this point I am told to go to a web browser and enter ( Roku. com/link ) then enter the code displayed on my TV.  When I try to go to Roku.com/link I can not find where to enter the code I have.

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renojim
Community Streaming Expert

Re: Factory reset and can not enter the code to finish the setup

What's the model number of the device written on it somewhere?  Roku hasn't used codes in years and if it's a device that's no longer supported I don't think you'll be able to link it.

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