et0705
Newbie

Extremely low frame rate all of a sudden on Philips Roku TV

I've had the TV for about 4 years, no issues until yesterday. Video appears to be pausing every other second. This is happening while streaming, using external devices (like dvd player), and even browsing the menu. No issues with audio. Pulled up the frame rate overlay and it shows that it's running between .8 and 1 fps? Anyone know what would cause this? No change after factory reset, thinking it must be some sort of hardware malfunction?

Model number is 32PFL4664/F7

Tags (1)
0 Kudos
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!