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Ckvillain
Newbie
‎02-08-2023 10:16 PM

Doesn't work. Dont know if it's the remote, or device.

When I hook up my roku, it powers on, sound and picture both work, but it won't do anything. I just bought this brand new, so idk what the problem is. Plz help..

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renojim
Community Streaming Expert
‎02-09-2023 01:12 AM

Re: Doesn't work. Dont know if it's the remote, or device.

What's the model number written on the device somewhere?  Is it a Voice Remote?  Is there a pairing button on the back or inside the battery compartment?  Don't assume the batteries that came with the remote are any good.

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