Dear Roku User:
Just recently my Roku Express Devices and acting up, each time I open up a streaming app like YouTube, another app, then out of know where this Disney or Disney+ Apps shows up in the middle or bottom of my screens, and it "freezes" the entire TV Screen, to me sounds like Firmware "hack" I did a Roku Update just recently Friday Oct 18 2024, not sure if this was the cause. I reset the device, that didn't work, so I did a major or master reset (Factory Setting) now I lost ALL of my original apps and had no idea which app I had. This device should have recording app to record which app you have. It should a recovery mode like in Windows 7, 10, 11 where it can recover all of your apps.
I don't know about the Disney thing, but if you linked your Roku device to the same Roku account that it was linked to before the factory reset all of your apps should have returned. You may have to sign in again in some of the apps. If they're not there, try restarting it and/or a "Software update".
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
We're sorry for this disruption — we’re excited to share what’s next!