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sion
Newbie

Device not found - no remote

My Roku TV device is (for some reason) no longer being detected.

After resetting, I am stuck on the language “let’s get started” screen.

Unfortunately, I have lost the remote control and have used the app to control the device.

However, as the device is no longer detected I can not use this.

Any suggestions?

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1 REPLY 1
renojim
Community Streaming Expert

Re: Device not found - no remote

If you're on the "Let's get started" screen, there's no option other than a physical remote.  I'd be worried about what caused the TV to reset itself, but you can get a cheap universal remote that supports Roku TVs or a simple Roku TV remote for 10 bucks.

Roku TV Remote | Replacement Remote For Roku TV | Roku

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