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JamieW79
Newbie

Constant Reactivation of TV

I am having the same issue with my Roku TV. Was hoping to find a way to stop it, but guess not. That's frustrating. 

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3 REPLIES 3
RokuTakashi
Community Moderator
Community Moderator

Re: Constant Reactivation of TV

Hi, @JamieW79

Greetings, and welcome to the Roku Community.

We appreciate you for reaching out here, and we're sorry to hear about the issue you've experienced. We'd like to gather more information for us to grasp the concern you've brought to us better and we can help moving forward.

  • What specific activation are you experiencing? Is this about a channel/app?
  • What brand is your Roku TV (i.e. Hisense, TCL, Roku Branded)?
  • What Roku OS version is your Roku TV running?
  • When did this issue occur?

We hope to hear a response from you.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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Janec76
Newbie

Re: Constant Reactivation of TV

I'm having the same issues. After turning the TV off, it comes back on after 12 minutes.  So I  end up having to unplug it.  I have a Philips Roku tv 6500 series 40"

 

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RokuTakashi
Community Moderator
Community Moderator

Re: Constant Reactivation of TV

Hi, @Janec76

Thanks for posting, and welcome to the Roku Community.

We acknowledge the issue you've shared with us, and we'd like to know more about this. By any means, in what kind does your TV require reactivation? Is this about a channel/app or re-activation as in setting up your Roku TV from the beginning with the "Let's Get Started" prompt?

With more details, the better we can assist.

All the best,
Kash

Takashi O.
Roku Community Moderator
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