Roku Community

GSHicks · ‎03-31-2021

I get to remote pairing step and the remote will not pair up.

RokuDanny-R · ‎04-01-2021

@GSHicks

Thanks for the post.

Perhaps @Tivoburkee can provide some insight as he's our resident remote Community expert.

Thanks,
Danny

Danny R.
Roku Community Moderator

cmgreenman · ‎04-20-2021

Hello,

I'm in the same boat so to speak. I have a Jensen JTV19DC and the enhanced Roku remote for my stick+ isn't able to control the TV. I've tried everything I can figure out to do (code stepping, brand search, etc.) and it will not control the TV. I sure hope there is a fix as I would love to only have to deal with one remote on board.

Thanks,

Chris

RokuDanny-R · ‎04-21-2021

@cmgreenman

Thanks for the post.

Perhaps @Tivoburkee can provide some insight as he's our current Roku remote expert here on the Community.

Thanks,
Danny

Danny R.
Roku Community Moderator

Tivoburkee · ‎04-21-2021

Sorry I have tried looking for other tv brands you might try but came up empty. 😞

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

lyndatra · ‎01-01-2023

has anyone been able to find a solution so we can connect our roku remote with our jensen tv?

Roku Community

TVs & players

Connecting Roku 3810RW to Jensen JE5020 in my RV

Re: Connecting Roku 3810RW to Jensen JE5020 in my RV

Re: Connecting Roku 3810RW to Jensen JE5020 in my RV

Re: Connecting Roku 3810RW to Jensen JE5020 in my RV

Re: Connecting Roku 3810RW to Jensen JE5020 in my RV

Re: Connecting Roku remote to a jensen tv