TVs & players

[llhuse]

Earlier this morning the power went out briefly at my house and my tv decided to kick me out of my account. It gave me the option to sign back in but I have to update all of my channels again, it went smoothly for the first 4 but it’s been stuck on AirPlay for hours now. I’ve tried restarting and turning my internet on and off and I’ve also restarted my tv multiple times but it still won’t update AirPlay?

[RokuERey]

Hi @llhuse,

Welcome, and thanks for reaching out to us here in the Roku Community!

We see that you're stuck updating your AirPlay, and we'd like to help you with this. Try connecting your device to an alternative network, like mobile hotspots, and then try again to see if that helps.

Keep us posted!

Regards,

Rey