Help

TVs & players

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Hum1409
Reel Rookie
‎06-03-2024 10:20 AM

Cannot connect roku express to roku app

I cannot connect a device to the Roku app on my phone.   I enter the IP address manually but the app says the "device was not found at this IP address".  I use the app to listen to TV with headphones.  The problem started suddenly, it has been working perfectly for some time.   Help, I have tried everything, restarting system, restarting my phone, etc.  

0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
‎06-03-2024 01:42 PM

Re: Cannot connect roku express to roku app

Is there any chance you disabled Wi-Fi on your phone?  Also, you may want to try restarting your router.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!