Ogreus
Newbie

Can’t move apps on thr Roku Home Screen

I cannot move the apps on both of my Roku devices.

When selecting an app and pressing the *, I get the error: Not connected to the internet.

The device is connected and streams with no trouble.

Does anyone have a workaround?

2 REPLIES 2
mcashin52
Newbie

Re: Can’t move apps on thr Roku Home Screen

I just installed a new Roku TV yesterday and had the same problem. I seemed to solve the problem by repairing the remote with the TV. Follow the repairing instructions.

0 Kudos
mcashin52
Newbie

Re: Can’t move apps on thr Roku Home Screen

I had the same issue with my new Roku TV. I followed the Roku instructions to repair my remote and it seems to be working now.

0 Kudos
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