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Wonderingsteele
Newbie
‎02-17-2023 07:54 AM

Can't link NBC app to my provider

Last night we wanted to watch a show on the NBC app. This was the first time for us. The app asked if we had a provider, we do, so I said yes. It then wanted me to go to nbc.com/roku to link my provider. That page does not exist. Now what?

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2 REPLIES 2
RokuKarla
Retired Moderator
‎02-17-2023 12:46 PM

Re: Can't link NBC app to my provider

Hello @Wonderingsteele

Thanks for reaching out here in the Community!

For more information about that channel's authentication and functionality, you'll want to contact NBC support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

You can reach their support team here: https://help.nbc.com/hc/en-us

 

Best regards,
Karla

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renojim
Community Streaming Expert
‎02-17-2023 01:36 PM

Re: Can't link NBC app to my provider

Try https://www.nbc.com/nbcuniversalfamily/activate?brand=nbc&platform=roku

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