Help

TVs & players

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
paulbhande
Reel Rookie
‎07-10-2023 08:29 AM

Can't connect Roku to new wifi

I have a new wifi network, and I'm trying to connect my roku device to it. It works with my phone, I just have to change the MAC address settings to use the device's MAC address. Is there a way to do this in the settings?

https://vlc.onl/
Tags (1)
0 Kudos
1 REPLY 1
Strega2
Roku Guru
‎07-10-2023 08:41 AM

Re: Can't connect Roku to new wifi

I’m not sure what you are trying to do the MAC address.  Do you have a remote to get the Roku on the new network?  If not, setting the SSID and passphrase of the new router to match the previous router is a quick fix.  Then the Roku will just connect to it. 

Banned but back. Because why not?
0 Kudos
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!