TVs & players

[Usman0101]

Description: After pausing a video (e.g., on YouTube), the playback button on the remote exits the video app and returns to the Roku Channel, which is quite frustrating.

Steps to Reproduce:

1. Start watching a video on YouTube.
2. Pause the playback.
3. Allow the Roku TV to enter screensaver mode.
4. Upon returning, click the Play/Pause button on the remote to resume playback.

Expected Result: The video should resume playback without exiting the app.

Actual Result: Instead of resuming playback, the Roku TV exits the video app and goes to the Roku Channel.

Workaround: Instead of using the Play/Pause button, press the OK button to resume playback.

Device Details:

• Model: TCL 55R625 Series 6 Roku TV
• Note: This issue is specific to the TCL Roku TV; the Roku Ultra functions normally after the screensaver activates and the playback button is pressed.

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[atc98092]

I don't think this is Roku-specific. My Shield players (running Android TV) will exit the screensaver back to the home screen, not the app I was using to watch YouTube content. 

[AvsGunnar]

@Usman0101 

Was there a little ad in the lower left part of the Home Screen on the TCL RokuTV? (and perhaps not on your Ultra).

I have noticed that when the extra ad is present (which is engaged with by the Play/Pause button), sometimes you get conflicting/unexpected behaviors. (launches channels, launches Roku Channel, etc.)

When the extra ad is not present, then the Play/Pause button performs as expected within channels/apps.