My sister broke my remote and i used to roku app for a while but now my tv says Unable to connect and gives me three options Network settings Restart and factory reset and i cant do anything to pick an option #rokuTv
If you're TV isn't connected to your network, you can't use the mobile app. If it has an Ethernet port, you may be able to connect it to your router with an Ethernet cable and go back to using the app. Otherwise, you need a physical remote to do anything. You can get a cheap universal remote that supports Roku TVs or Roku now sells a remote that works with all Roku TVs.
Roku TV Remote | Replacement Remote For Roku TV | Roku
If you're TV isn't connected to your network, you can't use the mobile app. If it has an Ethernet port, you may be able to connect it to your router with an Ethernet cable and go back to using the app. Otherwise, you need a physical remote to do anything. You can get a cheap universal remote that supports Roku TVs or Roku now sells a remote that works with all Roku TVs.
Roku TV Remote | Replacement Remote For Roku TV | Roku
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
We're sorry for this disruption — we’re excited to share what’s next!