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givemeglenn
Reel Rookie
‎09-29-2023 05:05 PM

App no longer working on iPad with iOS 17.0.2

I have the mobile app, and it seems to be working on the iPhone with the latest iOS update, however, when I checked on my iPad, when I attempt to open the app, the purple screen pops up and just sits there - the app never opens. I tried to report this in a couple of other places but kept getting the runaround, so this is my last resort.

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2 REPLIES 2
makaiguy
Community Streaming Expert
‎09-30-2023 09:30 AM

Re: App no longer working on iPad with iOS 17.0.2

@givemeglenn-

Have you tried uninstalling the Roku app on your iPad, re-starting the iPad, then re-installing the Roku app?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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givemeglenn
Reel Rookie
‎09-30-2023 11:52 AM

Re: App no longer working on iPad with iOS 17.0.2

I did.

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