TVs & players

[ht_51]

So watching tv and notice the Denon AVR is not firing up and roku remote only controlling samsung TV volume. This whole set up about 3 years old and worked fine which im guessing stopped working till last update and i just caught it. So i have seen a ton of posts on this issue where roku device is updated and then ARC stops working. I went into secret menu adjust cec and to not ignore the avr but no joy. Now it doesnt do any audio wont do TV or AVR. Is there a way to go back a version? Im on 13.1.4 on a 4660x ultra. Any help appreciated. 

[RokuJohnB · Accepted solution]

Hi @ht_51,

Thank you for posting here in the Roku Community!

We understand you are having trouble controlling the Denon AVR volume using the Roku remote since it stopped working. We're happy to assist you further. 

Please be advised that the Roku voice remote can indirectly control the volume of a Denon AVR using HDMI-CEC technology. However, the Roku remote cannot directly control other devices connected to the TV. 

We hope you'll find this information useful. Please keep us posted if there's anything else we can do to assist you.

Kind regards,
John