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Michaeledwards
Newbie
‎12-31-2023 07:12 PM

Activation issue code 001

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Yes that's what keeps showing up? I get it to connect but then this keeps showing up still. I can get to the home screen..

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RokuJechealR
Retired Moderator
‎01-01-2024 07:28 AM

Re: Activation issue code 001

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Hi @Michaeledwards,

Welcome to the Roku Community!

We understand that you are receiving an error code of "001." We will work with you to know what went wrong so we can assist you further and fix the issue.

For these specific error codes, we recommend taking a look at the troubleshooting steps provided by our Support page here: What to do if your Roku device is unable to update software | Official Roku Support

If the issue is not resolved, please let us know, along with any additional information you may have that would be helpful for our team to assist you further with this problem.

All the best,

Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Retired Moderator
‎01-01-2024 07:28 AM

Re: Activation issue code 001

Jump to solution

Hi @Michaeledwards,

Welcome to the Roku Community!

We understand that you are receiving an error code of "001." We will work with you to know what went wrong so we can assist you further and fix the issue.

For these specific error codes, we recommend taking a look at the troubleshooting steps provided by our Support page here: What to do if your Roku device is unable to update software | Official Roku Support

If the issue is not resolved, please let us know, along with any additional information you may have that would be helpful for our team to assist you further with this problem.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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