Help

TVs & players

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
rbiggs44
Reel Rookie
‎07-09-2023 02:24 PM

Account activation - how to enter email address

  1. Enter your email address when prompted to begin the activation process.

How do I do this?  I do not have a smart TV and have no keyboard connected to the TV, nor is there any way to do so.

Tags (1)
0 Kudos
3 REPLIES 3
Strega2
Roku Guru
‎07-09-2023 03:06 PM

Re: Account activation - how to enter email address

Roku doesn't know or care if your TV is "smart".  You enter your email address on a virtual keyboard using the Roku remote.

Banned but back. Because why not?
0 Kudos
makaiguy
Community Streaming Expert
‎07-10-2023 04:39 AM

Re: Account activation - how to enter email address

@rbiggs44- Use the purple directional keys on your remote to highlight the email address data entry field.  Press the remote's OK key to bring up the on-screen virtual keyboard.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
rbiggs44
Reel Rookie
‎07-10-2023 11:35 AM

Re: Account activation - how to enter email address

Thanks for your help.  I am now connected and have activated my account.

0 Kudos
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!