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Voice command doesn't recognize and launch Viki so it can be programmed.

Roku Ultra with the latest firmware can't find Viki or Rakuten Viki, which means it cannot launch it, therefore it cannot be programmed on buttons 1 or 2 to start it.  I'd like to make a feature request for Roku to find and recognize the voice commands: ("Viki", "Rakuten", "Rakuten Viki","Viki pass").  Thank you.