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Jrock04-8
Newbie

Actually have support?

I bought an Roku Express and can not get help because they say nobody is working due to Corona bla bla bla. 
this product has a lot of problems since I went to a different hotspot and cannot get the answers I need to get this working. 
it’s a shame that they expect people to buy this but do not offer any kind of real support like dealing with a real human. I am going to take my product back to the store and demand a refund!! My problem has to do with not getting an activation code because no matter what I do, it will not come to my email. I will not get back these last three hours of my life and I now hate Roku! I have a TCL Roku TV as well, what a waste of money and time! They suck! 

1 REPLY 1
MKJeeves
Newbie

Re: Actually have support?

I totally agree. The phone "helpline" robot lady and her endless loop, no matter what option I choose, is particularly maddening.

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