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Lonna
Reel Rookie
‎12-29-2021 07:23 PM

why does the audio randomly connect to a Bluetooth speaker when there is none

My audio on my Roku continues to connect to a Bluetooth. There is no Bluetooth devices that are turned on I have to restart my entire Roku to fix the sound I have tried to get the sound back on but it won’t work

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3 REPLIES 3
DBDukes
Community Streaming Expert
‎12-30-2021 10:40 AM

Re: why does the audio randomly connect to a Bluetooth speaker when there is none

@Lonna 

What?

What is causing you to say that your Roku device is connecting to a Bluetooth device? Where are you seeing such a notification?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Lonna
Reel Rookie
‎12-31-2021 05:33 PM

Re: why does the audio randomly connect to a Bluetooth speaker when there is none

@DBDukes 
i get a little headphone pop up in the top right corner of the screen and normally that happens when i connect headphones or the sound to my phone but i did not have the Roku app to have that happen and the sound was not on my phone or anything 

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renojim
Community Streaming Expert
‎01-02-2022 11:42 AM

Re: why does the audio randomly connect to a Bluetooth speaker when there is none

Is there a headphone jack on your Roku remote?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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