Solving playback issues

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Finn2114
Newbie

Re: roku ultra will not plan Youtube March 9

I have 4 versions of Rokus, all of them are doing this exact same thing, only a handfull of videos play on YouTube. Started 3/8/2021.  Any updates lately.  All the other Channels work fine.  Netflix, YouTubeTV, Prime, Etc all have zero issues.

Just YouTube is messing up.....

Any Ideas what to do?  Help!

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Av4tarR0ku
Newbie

Re: roku ultra will not plan Youtube March 9

This appears to be a YouTube and/or Roku problem. None of the solutions have done anything for me, Reinstalling, rebooting, Google Acct settings, nothing.

 

Casting still works, thank God, but I shouldn't have to cast to watch yt on this thing. Hope Roku addresses this soon.

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NSXCAT
Channel Surfer

Re: roku ultra will not plan Youtube March 9

Well, add me to the list.  Roku Premiere+, 9.4.0 - Build 4200.  It would be bad enough if it were an app many people use, but YT is an app practically everyone uses.  This should be a P1 issue to resolve.

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skookadoo
Reel Rookie

Re: roku ultra will not plan Youtube March 9

Thank you soo much it worked for me

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Spatler
Reel Rookie

Re: roku ultra will not plan Youtube March 9

Brilliant! It worked for me too. TY

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samhainnc
Reel Rookie

Re: roku ultra will not plan Youtube March 9

After going through my google account and going through all the Privacy Checkup suggestions it fixed my problem.   One of them was about ads. SO maybe that did it.

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DocJ
Newbie

Re: roku ultra will not plan Youtube March 9

Same here. Noticed it this afternoon. The fixes listed so far in this thread (when signed in) didn’t help.  Chatted with a tech agent. She said something to the effect that “we haven’t heard anything about this problem since noon (noon in Delhi?).  I told her that just because she hadn’t heard about it lately doesn’t mean it’s fixed. So, Roku knows about the problem. I just can’t figure out why Roku can’t put a trouble advisory on their website or app so we can see that they know about and are working on a problem. 

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NSXCAT
Channel Surfer

Re: roku ultra will not plan Youtube March 9

<<<“we haven’t heard anything about this problem since noon>>>

If I worked in a competent call center and my supervisor heard me say that, I'd be fired on the spot.

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makaiguy
Community Streaming Expert

Re: roku ultra will not plan Youtube March 9

This is not a Roku problem, it is a Google/YouTube problem.  Roku is no more responsible for this than your internet provider or your television manufacturer is.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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StreamerUser
Roku Guru

Re: roku ultra will not plan Youtube March 9


@Av4tarR0ku wrote:

This appears to be a YouTube and/or Roku problem. None of the solutions have done anything for me, Reinstalling, rebooting, Google Acct settings, nothing.

 

Casting still works, thank God, but I shouldn't have to cast to watch yt on this thing. Hope Roku addresses this soon.


This is Google's issue to address - they code the app and process the authentication to it.

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