Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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MGC_1280
Level 7

Re: roku ultra will not plan Youtube March 9

This has also been happening to me on my Insignia Roku TV.  I click on a video get a loading message for about 1/2 a second, then a black screen.

 

I have uninstalled and reinstalled the app three times, it didn't fix the problem. I can watch on my phone and computer. 

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GML
Level 9

Re: roku ultra will not plan Youtube March 9

Thanks for the help. If Roku is going to be providing Youtube on their products then they need to get involved and stop having the customer do the work they should be doing.

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Shagmanx
Level 7

Re: roku ultra will not plan Youtube March 9

Same issue here.

deleted YouTube
restarted roku

install YouTube

sign in YouTube

play video only black screen 

 

 

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makaiguy
Community Streaming Expert

Re: roku ultra will not plan Youtube March 9

This appears to be a security problem at Google's end.  It has been reported that if one goes into one's Google account and attends to the suggestions in the Google Privacy Checkup, videos will again play in YouTube.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Re: roku ultra will not plan Youtube March 9

Already did the google privacy settings things, it showed no issues, all devices were allowed, still no videos playing on youtube.  I have a hunch it may have something to do with their ad system.  Hopefully Roku and google can work on this to get it fixed quickly.

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mbwilson56
Level 7

Re: roku ultra will not plan Youtube March 9

I fixed mine - sign out of YT. Sign back it and instead of phone, choose other method. Gives you a code to sign in on PC. Did that and it worked and vids are back. Had to do it on both Rokus.

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ArtMaven
Level 8

Re: roku ultra will not plan Youtube March 9

Youtube's control mechanism killing customer experience again....HMMM.... Rumble just gets better!

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ArtMaven
Level 8

Re: roku ultra will not plan Youtube March 9

What do you do if you don't sign into Youtube? I don't like these creeps tracking me, so I never sign in.

 

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Robertg56
Level 7

Re: roku ultra will not plan Youtube March 9

I did that fix this morning. Worked for a bit. Then this afternoon it does not playback on Roku. 

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Jess53
Level 7

Re: roku ultra will not plan Youtube March 9

Tried all the suggestions in this thread, still does not work. Reinstalled and reset device, YouTube worked until I signed in. Then problem returned. Spent way too much time on this. Smiley Frustrated

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