We would be more than happy to investigate this issue for your. Can you please provide us with the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About) -does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button) -tracker ID after this issue occurs (after the device has been reset, press the Home button 5 times, followed by the Back button 5 times) -steps to reproduce the issue you are seeing Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.
Re: roku keeps resetting every 15 minutes or freezing up after 11.0 version installed
12:14 am Issue report tracker Model: 4630X - Roku Premiere+ Serial number: YR008G656085 (7KA6A8656085) Software version: 11.0.0 build 4157-29 Timestamp: 2022-03-25T05:13:35Z Please use issue ID 85-119-833 to report the current issue.