When using the spectrum app the picture will freeze and not move, changing the channel on the app( from 8 to 10 ) everything works great and changing back after 5min, 8 works fine for a while. If I change from 8 to 10 and them change back again the program will start about 1min before the freeze and then freeze at the same point as before. How can it do this? How does it record and play back? any advice would be much appreciated.
Does the issue only occur on Spectrum or across other channels installed on your Roku device?
Have you tried removing the affected channel Spectrum and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.