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Solving playback issues

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Cindy4
Newbie
‎04-11-2021 12:33 PM

older model #4620X

Tv no longer recognizes Roku on HDMI. Light is just blinking, before a solid light. Tried other TVand different HDMI cable. Reset ineffective. HELP

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RokuDanny-R
Retired Moderator
‎04-12-2021 02:48 PM

Re: older model #4620X

@Cindy4

Thanks for the post.

If you are unable to resolve the issue you are experiencing, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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