Solving playback issues

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blue line through the tv picture

Vertical Blue line on picture

We have noticed a vertical blue line on the picture on our RCA Roku Tv we purchased 7/26/22.,  I tried turning it off, unplugging it and coming back. I tried factory resetting it. I tried multiple sources. All of which did nothing. I have a persistent blue line from startup and on every channel we watch. I’m not sure what else to try.

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Roku Guru

Re: blue line through the tv picture

My guess would be that this is not a user-fixable problem so I would contact RCA.  There should be some instructions and contact info that came with it.  A few retailers (possibly Costco, for example) might even let you swap it at the store even after that period of time.

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Community Streaming Expert

Re: blue line through the tv picture

Where can I get support for my Roku TV™? | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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