When playing videos from Flash drives or hard drives to the Roku Ultra USB input most videos play with no sound. I saw several messages on a Roku forum about a similar problem with the Roku Ultra not playing AC3 audio from the USB port after a Roku update. This was over a year ago.so why am I still having this problem? What good is the USB port if 70% of videos don't play with audio! These videos all play with audio anywhere else.
My Roku software version is 10.5.0 Build 4208-46 with no updates available
Model 4670X - Roku Ultra
Serial Number YJOO18642722
Please fix this problem. The USB port is the main reason I purchased an Ultra, so I could play videos on it. I had the same sound problems both the Roku Media Player and an app called Play USB.
Ironically, until recently I could not play most videos on the USB video or audio, most everything was unsupported. So two steps forward and 1 step back!
Please make sure that as many video and audio types as possible can play on the USB