Thanks for posting in the Roku Community!
We would like to know how to identify and resolve any playback issues. I have a few questions to better understand the behavior you are seeing:
- Do you observe this behavior while using any other channel(s) on your device?
- Have you tried removing the channel, restarting your device from Settings>System>Power>System restart (If you do not see a Power submenu, skip to the next step), then once it loads up again, adding the channel back once more to see if that clears things up?
- What troubleshooting steps have you taken so far to try to resolve the issue?
- Have you tried taking a look here in our Support resources and following the steps to help with your playback issue? How to resolve a channel playback issue | Official Roku Support
Once we have this information, we will be able to assist you further.