Hi @Marji,
Greetings from the Roku Community!
We're glad to assist you with your inquiry. We'd like to know more about the issue that you are experiencing so that we can assist you further. Tell us more about it by providing us with this information:
- Can you please elaborate on the specific issue that you are experiencing?
- What do you see on your screen when you’re trying to play a content?
- Is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify)
- Are you getting any error messages or error codes while trying to play a content?
- Is your Roku streaming stick currently connected to your network?
We'll be looking forward to your response.
Kind regards,
Eunice
Eunice L.
Roku Community Moderator
