Solving playback issues

[RassP]

For the past week every channel I watch on Roku is having playback issues with buffering every 5 to ten minutes.  It’s ironic that none of the commercials have this issue…just the actual tv shows.  Whether is live or a recorded DVR show…the buffering keeps happening. No matter which streaming service I use…the issues are still there with the buffering every few minutes.  Can someone please help with this? Thank you 

[RokuJharra-Q · Accepted solution]

Thank you, @RassP, for keeping us updated in the Roku community!

We understand that you are experiencing issues with a channel that keeps buffering, and we are here to assist you with this problem.

Here are the steps you can take to solve the issue: 

1. Restart your Roku device: by going through Settings > System > Power/ System restart.
2. Restart your internet router.

If you have attempted other troubleshooting steps or received an error code, please provide the details. Also, check if this issue occurs with other channels.

We will eagerly await your response and thoroughly investigate this issue.

Best regards,
Jharra

[RassP]

Thank you for the instructions.  I did the restart and it was fine for a few days.  The buffering has returned and it is worse than it was before.  It is now happening about every two minutes.  I deleted the channel and restarted Roku.  Do you have my other suggestions? Thank you