Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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TuneJunkie
Newbie

Re: Why is the picture on my TV screen dark / dim?

I had the same problem and I reset the Roku and it fixed it for a day than it came back so I changed my TVs setting to computer mode and it has worked since

 

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jermz_jam
Newbie

Re: Why is the picture on my TV screen dark / dim?

Am having the same problem with my TV. I just turn it on no HDMI connect to my TV and it just go dart. you can hear sound from the TV but it just dart not picture. How can i fix it and where can i go.

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intrimazz
Newbie

Re: Why is the picture on my TV screen dark / dim?

thank you for the tip -  turning it off, unplugging for about 5 minutes and then replugging it in and turning it on worked - this was our first time -tcl tv is about 3 yrs old *updated to add that it happened once again since the last time I posted and this time changing it from movie mode to normal in settings worked. weird glitch this tv has...

A31
Newbie

Re: Why is the picture on my TV screen dark / dim?

I have a black screen on my roku tv. I have tried everything to fix it but it’s still not working.

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Re: Why is the picture on my TV screen dark / dim?


@Taylortrybe wrote:

My roku was working well with no display issues. I paused it, then pushed play and now the screen is a lot darker and I can barely see the roku menu or TV shows or setting, ect... . What to do?


 

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Re: Why is the picture on my TV screen dark / dim?

We've had our TCL ROKU TV 7 or 8 months now.  Soon after we got it the screen went dark.  After reading the replies here I unplugged the tv for at least 5 minutes.  Turning it back on didn't appear to be any change.  I did notice that when I pressed rewind the scenes that popped up on the timeline were clear and more visible, but main screen still dark.  Probably always like this and never noticed.  Anyway, I pressed the * button on remote then went to picture settings and as I was toggling through the different options noticed that we had the tv set to "movie" and once I changed to "normal" the screen was NORMAL.

Jazzyros
Newbie

Re: Why is the picture on my TV screen dark / dim?

Thanks I had to hit settings when the movie was playing and switch it from Low power to movie.

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Thatrusoldja
Reel Rookie

Re: Why is the picture on my TV screen dark / dim?

I have the same issue 

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Re: Why is the picture on my TV screen dark / dim?

I've seen a few people post about their Roku TV's and this is what worked for me. I hit the settings button on the remote (*) then went to 'picture mode' and noticed somehow it was on 'low power mode' then switched it back to normal and everything was fine again. Hope this helps.

Re: Why is the picture on my TV screen dark / dim?

This doesn't help at all with mine since I'm not using a port, but using wifi. We already checked the wifi and it's fine. 

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