Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tulsapablo
Newbie

Why is my Roku so slow to respond? Lag between button pushes

Your description sounds exactly like what I am experiencing. This started sometime last year and keeps getting worse.  I have checked the wi-fi and the connection and both are fine.  I never have problems with my other devices.  I have to believe that it is a Roku problem they haven't acknowledged or addressed.

2 REPLIES 2
RokuNimfa-C
Retired Moderator

Re: Why is my Roku so slow to respond? Lag between button pushes

Hi @tulsapablo

Thanks for reaching out. 

We're here to help. Tell us more details about the issue you are experiencing. Could you tell us how are you powering your Roku device? Is it connected to the USB port of the TV or to a wall outlet? What troubleshooting steps have you already taken to try to resolve the issue? Do you encounter an error code or message?

Keep us posted on what you find out. 


Regards,
Nimfa

0 Kudos
atc98092
Community Streaming Expert

Re: Why is my Roku so slow to respond? Lag between button pushes

@tulsapablo what is the model number of your Roku? From your description, it sounds like it might be an older device and simply doesn't function well with newer versions of the Roku OS.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos