Solving playback issues

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Rtg92
Reel Rookie

Why does my TV zoom in when watching Bravo and Wetv?

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My Roku streaming stick keeps zooming in. It's way off focus, showing less than a quarter of the full picture. It happens a few seconds into the first ad of any show I play on Bravo & WEtv only. I see others having this same problem with Hulu (my Hulu is working with no problems).


I have tried the “workarounds” such as changing display type to all three different settings(auto, 1080 &720).. restarting system.. turning captions setting to always on.. nothing works. This is crazy. Any ideas on how to fix?

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Rtg92
Reel Rookie

Re: Why does my TV zoom in when watching Bravo and Wetv?

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I uninstalled the apps and reinstalled them.. I really didn’t want to do this because I was afraid It would be a pain to remember my user/passwords, but when I reinstalled them I was automatically signed back in and now everything is working! 

 

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makaiguy
Community Streaming Expert

Re: Why does my TV zoom in when watching Bravo and Wetv?

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These things are just little special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.

Restart via: Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart).

If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Rtg92
Reel Rookie

Re: Why does my TV zoom in when watching Bravo and Wetv?

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I have done these things as well as switching to a different tv in the house.. still nothing changed.. so strange. 

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Rtg92
Reel Rookie

Re: Why does my TV zoom in when watching Bravo and Wetv?

Jump to solution

I uninstalled the apps and reinstalled them.. I really didn’t want to do this because I was afraid It would be a pain to remember my user/passwords, but when I reinstalled them I was automatically signed back in and now everything is working! 

 

Related Community topics that you might find helpful:

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