Solving playback issues

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Lynntunes
Newbie

Re: What is Roku doing to correct audio sync issues?

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The solution of changing settings output to stereo does NOT work.

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: What is Roku doing to correct audio sync issues?

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Hi, @Lynntunes!

Thanks for sharing this here in the Roku Community!

We understand that the workaround did not work for you. We'd like to assist you further. 

Tell us more about...

  • Do the audio sync issues happen on all channels or only on a specific channel? 
  • Do you have a sound system or AV receiver connected to your TV? If so, have you tried removing it to see if there are any differences?
  • What Roku device is affected by this issue?

In the meantime, you may visit this support article on how to fix audio and video sync issues.

Let's keep the conversation going. Please get back to us. 

Best,
Emman

Emmanuel-D.
Roku Community Moderator
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