Solving playback issues

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Mckowens14
Newbie

Westinghouse Rocky TV won’t stay turned off

Each time I go to turn my tv off after a couple minutes it turns itself back on. I’ve gone into the settings and changed some of the power settings to see if that would help and the same thing happened. I’ve tried restarting it too and it didn’t help. Any ideas or solutions?

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2 REPLIES 2
DBDukes
Community Streaming Expert

Re: Westinghouse Rocky TV won’t stay turned off

@Mckowens14 

Are there any external devices attached to your Roku TV? Anything plugged into HDMI ports?

If so, disconnect them and see if the issue continues.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Avaya
Roku Guru

Re: Westinghouse Rocky TV won’t stay turned off

@Mckowens14  A Roku TV like most TVs does not actually turn off. Meaning fully power down. When you press the power button on your remote it is only turning the screen off. Is this what you are doing? Remove the batteries from the remote and see if the problem continues. 

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