Recently closed captioning no longer displays for Viki. I went to settings and ensured that it was turned on. Turned it off and on for the particular program I was watching. I even logged out and back into my Viki account but still it does not display. When playing Viki on non-Roku devices closed captioning displays with no issues. Similarly, closed captioning displays fine with Netflix and other channels. Does anyone know what the issue may be and how to resolve?
Could you tell us more about your concern? Does the subtitle issue only occur on a specific channel or across other channels installed on your Roku device? What are the troubleshooting steps you've tried?
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