Solving playback issues

[ciscoh]

Receiving audio, mid program, the video went blank. There is now audio, but no video on all streaming services. Other two devices are working fine.

[RokuDanny-R]

@ciscoh

Thanks for the post.

Is this issue happening only when streaming content in channels or are you unable to view your Home screen as well?

With more information we will be able to assist you further.

Thanks,
Danny