Solving playback issues

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Video In And Out

All of a sudden my video is coming in and out while the audio plays just fine. I have tried all 3 Roku in our house with sane results. Other inputs are working fine and changing to a different input makes no difference. 

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Community Streaming Expert

Re: Video In And Out

Need far more information. What model Roku players? Are they connected directly to the TV, or though a receiver/sound bar? What make/model TV? Are they older Roku players connected with analog cables (red/white/yellow) or with an HDMI cable?

Unless your Roku players are super old, and all suddenly broke at the same time, the fact that all three do the same thing makes it more likely to be a TV issue, not something with the Rokus. 


Roku Community Streaming Expert

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Community Streaming Expert

Re: Video In And Out

Does this happen on a particular channel, or on all channels?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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