Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Awponder
Binge Watcher

Re: Update making colors appear too red, too rich

The files I have edited, to remove color space info etc are now not working anymore and are oversaturated again.

0 Kudos
1DayAfterAnothe
Roku Guru

Re: Update making colors appear too red, too rich

@RokuDanny-R 

Do you have any idea if they are ever going to fix this? Thanks

fatlynx
Newbie

Re: Update making colors appear too red, too rich

Brand new Roku Ultra, same problem...

Plex playing MKV with HEVC -> RED RED RED

Converting MKV to MP4 works, but at what cost!      

(forcing direct play only works 80% of the time every time) 

renojim
Community Streaming Expert

Re: Update making colors appear too red, too rich

@fatlynx, see this thread for other workarounds.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
1DayAfterAnothe
Roku Guru

Re: Update making colors appear too red, too rich

@@fatlynx.... I don't think they will fix it....obviously it's not important to them or they would have had a relatively quick fix...but since it's been over a year... who knows

aaronkevin
Newbie

Re: Update making colors appear too red, too rich

I have this same problem on all my streaming services. Any ideas on fixes. 

0 Kudos
2ka
Streaming Star

Re: Update making colors appear too red, too rich

If it really is on all your streaming services, it likely isn't the same problem that is being discussed in this thread.  Check the display settings on your TV to make sure HDR isn't forced on somehow.  And check the display type in your Roku settings to make sure it matches your TV.

The problem in this thread is confined to HEVC (H.265) video.  It doesn't show up on older H.264 stuff.

shagasaur
Newbie

Re: Update making colors appear too red, too rich

Same issue... It's very frustrating. I have noticed that even the Roku menu seems off in color... Just a little richer. I've let mine sit for months waiting on a fix...

0 Kudos
chroma601
Binge Watcher

Re: Update making colors appear too red, too rich

Have you checked your television's settings?  On my Sony, the workaround is to open Video Signal and 1) make sure HDR is turned Off for non-HDR programming and 2} make sure the Colorspace is set for bt709 for non-HDR material.  Of course when playing HDR, both have to be set to auto.

0 Kudos