Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ultra Skips for Videos but not Music

I recently purchased an Ultra for my basement. However, it skips every few seconds when playing any video (Netflix, Amazon, Tidal). It does not skip when playing music only (through TIDAL). This same box does not skip on videos when placed in another room, however. Furthermore, other Ultra's do not skip videos in the original basement setup. This makes no sense to me.

0 Kudos