TV turns on, volume controlled, but no Home Screen.
My new (Feb 2022) Express 4K+ has suddenly stopped giving me my Home Screen. The TV turns on with the Roku remote, the volume can be controlled, but no data is streaming to my TV. I unplugged everything and then plugged everything back in, but still no Home Screen.
Does anyone have a suggestion for what to do? If not, and since according to Customer Support, my device is not supported with a Chat function, I have no recourse except to return it. Hope I don't have to do that!
Re: TV turns on, volume controlled, but no Home Screen.
@Csnorth421, if you've tried two different TVs and you're certain you're choosing the right input on the TV then it's possible it's defective. What's the model number written on the device somewhere? Have you tried another HDMI cable (assuming it's not a stick)?
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