When watching a show the tv flickered twice and then went completely black. It is now turning itself on and off and we have no control over it. And when it does turn on for a second it is very dim and is only showing the start up screen. We’ve unplugged it, changed outlets, and reset it and nothing is working.
#help #off #screen
Assuming this is a Roku TV, i.e a set with Roku capability built in...
Roku doesn't manufacture "Roku TV" sets, it only supplies the Roku operating system. This sounds like a hardware issue that needs to be referred to the manufacturer of the set.
Roku TV Manufacturer Support Contacts: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...