Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV shows blurs when streaming Netflix

When I try to watch a new movie on Netflix, I get red and blue blurs on my TV. IMG_1386.jpeg

0 Kudos
Community Streaming Expert

Re: HELP!!!! What’s Wrong with my tv when I stream Netflix?

I have never seen a video image look like that. We do however need some more information. I can see from the image that it's an Onn TV, but is it a Roku TV, or do you have a Roku player connected to it? If it's a player, what model number?

That image doesn't appear to be related to WiFi signal strength, but we still need to know how your Roku is connected. Is it WiFi or are you using an Ethernet cable connected to a network switch? What is your Internet speed? 


Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
Roku Guru

Re: TV shows blurs when streaming Netflix

Does it happen with other services? As noted, is this a Roku TV, or do you have a Roku device connected to it? If it uses an HDMI cable, make sure it's properly seated at both ends. If it's a Roku stick, make sure it's properly plugged into the TV.

0 Kudos