TV screen goes black after watching but still have sound
Recently my TV (vizio) screen goes black while using my roku device. I purchased a new device (roku stick 4k) but problem remains. I can turn the TV off and back on and picture comes back but disappears after about 20 minutes. Any suggestions for reason or a fix?
Re: TV screen goes black after watching but still have sound
So my screen goes black buy audio still in play. I turn off my TV and when I turn it back on, receive this message "HDCP error detected". I did everything the message told me. Today is the first day I was able to read the message before it went away. Following the steps did not stop the problem. It only happens when using roku and I've used Roku this tv for years and this is the first time this has happened
If the issue is occurring vastly the time on the Spectrum channel, this may indicate that the issue lies within the channel itself. Have you already tried reaching out to the channel provider to see what insight they can provide you? Many channels on Roku are developed and maintained by the channel provider themselves.